What to Consider When Choosing Direct Debit Systems for Your Business
Offering direct debit payment options to your customers will reduce the barrier to purchase for many of them. However, direct debit systems are not without their problems. There can be cases when they cause inconvenience to your business, such as when direct debit dishonours happen.
To make sure the direct debit system you choose for your business is as beneficial as possible, consider these essential factors before choosing which direct debit systems you want to integrate with your business system.
The Direct Debit Systems’ Security & Reliability
On top of being able to handle all of your business transactions without crashing, errors, or downtime, the direct debit systems that you’ll integrate to your existing software must be secure.
Security is especially important since a breach of your financial data and customer data can be fatal to your company’s reputation and bottom line. The most safe and secure direct debit system currently available in Australia is PayChoice.
PayChoice uses PCI DSS (Payment Card Industry Data Security Standard) Level 1 Compliance, the highest level of compliance which is required of any direct debit systems which process over 6 million transactions annually. It’s also a proof that PayChoice stores, transmits, and processes your business and customers direct debit data to the highest standards.
The Direct Debit Systems’ Compatibility & Integration with Your Business’ Existing Software
The direct debit system that you’ll use for your business must be compatible with your business’ existing software and payment infrastructure. This means, you need to choose direct debit systems which can integrate with the accounting software, customer relationship management system, and other tools or software used by your business.
You can check the compatibility and ease of integration between your existing business system and the direct debit systems you consider to use by talking with their representative. For example, PayChoice has a development team which will integrate its direct debit payments solution to the specific software that your business is using. It’s personalised and tailored to your business, so you don’t have to worry about any problems occurring after the integration.
If you’re currently using another payment provider, PayChoice also offers a specialised onboarding team which will transfer your business from other providers in less than two weeks.
The Direct Debit Systems’ Fee & Customer Support
Transparent fee structures and competitive pricing is another essential factor you need to consider when choosing the direct debit systems you want to use for your business. A direct debit payments solution which is affordable, and can be customised to your business’ need, without any nasty surprises is the one you’d want to work with.
You would also want to look into the ease of use of the direct debit system you’ll use for your business. Direct debit systems which provide clear, simple instructions on how to set up and use their payment solution - preferably in 3 steps or less - are ideal.
Moreover, look into the customer support offered by the direct debit systems you’re considering to use. A responsive, helpful customer support is a sign of a direct debit system which truly cares about the success of their client’s business. PayChoice, for example, has a locally based team to give your business same day support. During business hours, the 100 percent Australian owned and operated PayChoice’s customer support team can even solve your concerns in less than one hour.